Documentation specialist (LEA)

We are looking for an Documentation specialist (LEA)  to strengthen our Security Team (4 colleagues working from our Brussels office and 5 from Kyiv) that is supporting our legal obligations all over the world versus local justice- and police-services.

The engineer will receive the required trainings (onsite and in Brussels) and will be able to rely on the assistance of senior colleagues.

Your role:

• Receive, validate, execute and reply on legal requests (primary focus) which are received in several languages:
  • Ensure the validity of legal requests prior to execution
  • Check the results before being provided to the requestor
  • Ensure traceability; log and close all processed requests accurately
  • Gather necessary information for logging, reporting and invoicing
• Ensure 24/7 availability of the service by being part of a rotating duty guard system to handle exceptional and urgent request to are escalated
• Have responsibility for monthly reporting and invoicing
• Assist in defining new requirements, fine-tuning of existing features and testing of the internal IT tools
• Assist in defining, fine-tuning and improvement of security processes and procedures
• Plan and perform various internal security operations tasks according to established procedures

Your Profile:

• Strong team player who can work standalone if necessary
• Basic knowledge of telecommunications or eagerness to learn it quickly
• Good experience in using Microsoft Office (Excel, Word, PPT, etc.)
• Strong analytical skills and problem-solving mindset
• Excellent collaboration and communication skills
• Being stress-resistant, manage multiple tasks and resources
• Flexibility and being open to fast change
• You are fluent in English spoken and written and an easy communicator
• Basic knowledge of French would be an asset or willingness to learn