Hotel front office manager

Requirements:

• specialized education,

• 2 years experience in a similar position,

• experience with Fidelio.

Responsibilities:

• Manage and monitor activities of all employees of the Front Desk.

Hotel in the center of Kyiv invites you to work.

• Dealing with complaints, problem solving, disturbances, special requests and any other issues.

• Manager daily activities, VIP arrivals, complaints.

• Set Front Office Budget, monitor Profit & Loss and cash handling.

• Supervise Upsell program at the Front Office.

• Work as part of the Yield Management team to try and maximize revenue for the hotel.

• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.

• Coordinate daily activities with hotel management team on a daily basis.

• Providing input for Front Office meetings.

Working conditions:

• work schedule 5/2,

• official employment,

• social guarantees.