Logistic Coordinator (Customer Service)

Are you a born problem-solver seeking a challenging job in a fast-paced environment? We are looking for a motivated logistics coordinator to join our team and provide creative and efficient transportation solutions for internal and external customers. You will get the chance to work with numerous departments as well as multiple clients and carriers, ensuring that all shipments get delivered on time in the most efficient and cost-effective way possible. We rely on every member of our team to provide a high level of dedication to customer service, and in return, we offer excellent pay and training as well as a solid commitment to helping you build your career.

Responsibilities:

• Perform freight services according to company and government regulations.
• Plan and coordinate pick-up and delivery schedules.
• Work with Shippers, Carriers, and Dispatchers to manage the schedules.
• Track and report shipment status to customers.
• Manage multiple deliveries, process spot requests.
• Resolve freight discrepancies in a timely manner.
• Respond to customer concerns and queries professionally.
• Maintain positive and productive relationships with customers.

Working conditions:

• New comfortable office in downtown with coffee and cookies.
• Healthy work environment.
• Schedule: MON-FRI 2pm-12am ( +1 shift on Sat/Sun per month)  (details and conditions will be provided at the interview).
• All required equipment will be provided.
• Contract Independent Contractor Agreement.

Requirements:

• Intermediate to advanced levels in English in order to communicate with customers, both written and verbally.
• Ability to prioritize, efficient time management, and multitasking skills.
• Excellent customer service skills.
• Ability to establish and maintain effective working relationships with customers and carriers and must be able to work under pressure while maintaining an upbeat and professional demeanor.
• Ability to follow procedures and instructions.
• Ability to work with limited supervision; strong initiative.
• Strong problem-solving skills.