Assistant & Information Management Officer

 The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles. Established in 1863, the ICRC is at the origin of the Geneva Conventions and the International Red Cross and Red Crescent Movement. Please visit www.icrc.org for more information. In 2014 and recently, the ICRC expanded its presence in Ukraine. There are more than 600 ICRC staff working in Kyiv, Donetsk, Luhansk, Dniepro, Poltava, Sloviansk, Odesa and Vynnytsiya. 

Vacancy Notice 

The ICRC Delegation in Kyiv seeks to fill the following position 

Assistant & Information Management Officer 

Based in KYIV 

 AIM OF THE POSITION  

The Assistant & Information Management Officer (AIMO) oversees information management including records acquisition, compliance with basic Information Security principles and ICRC rules on Personal Data Protection. S/he acts as a reference person for a portfolio of standard tools (access rights, use, associated workflows). 

The AIMO provides high-level administrative support and s/he ensures compliance of official correspondence with ICRC standard protocol and visual identity. 

RESPONSIBILITIES 

• Participates in discussions and follows up on the implementation of decisions and strategies. 
• When needed, takes minutes of meetings and follows up on the action points, produces and/or updates reports and thematic files.
• Manages appointments and organizes meetings both with ICRC colleagues and Movement partners, especially the National Society (briefings, periodic and ad hoc meetings) and with other outside contacts. Might contribute to the organization of events at which protocol must be observed, including conferences, trainings, visits by Movement Partners (coordination of all logistical aspects involved). 
• Might draft formal and informal correspondence, procedures and directives in English; proofreads correspondence/reports/other documents and ensures optimum lay-out; if needed, translates documents from local language to English and/or liaises with translators.
• Might support his/her line manager and other colleagues with interpretation during meetings and other events.
• Keeps track of thematic files and can retrieve them upon request. 
• Organizes, supervises, manages and monitors the use and update of a range of collaborative tools and databases, contributes to ensuring consistency of practices across sites/teams under the lead of the IM department.
• Ensures internal and external site contacts are managed by means of ICRC-supplied tools.
• Ensures institutional guidelines are respected by all colleagues in his/her team for records acquisition and intermediary archives processing and preservation.
• In close coordination with the IM department and his/her Line Manager contributes to the implementation of institutional frameworks, strategies, projects and/or programs linked to information management in the main delegation/remit area. Acts as agent for change, ensuring that users understand and embrace the need for new IM-related projects and tools, in line with the delegation modus operandi. Provides feedback and information on users’ needs. 
• Briefs systematically all new team members on IM principles and related topics. 
• Assesses / collects needs and ensures regular trainings to users within his/her team on specific tools and procedures and monitors the effectiveness of their acquired knowledge. 
• Provides workplace support and basic troubleshooting to users among his/her team. If beyond his/her capacity to solve the issue, escalates to ServiceDesk within the frame of the GSS ticketing system. 

POSITION REQUIREMENTS

 Minimum required knowledge & experience

• Secondary school level or a technical school diploma in a relevant field or similar 
• 2+ years’ work experience in similar field of activity
• Good knowledge of spoken English and basic knowledge of written and spoken Ukrainian, Russian 
• Advanced computer knowledge including Microsoft Office Suite, SharePoint, IBM Lotus Notes 
• Negotiation skills
• Capacity to adhere to ICRC procedures 

Personal Competencies

• Genuine interest to work for humanitarian sector;
• High level of motivation, commitment to accuracy;
• Ability to demonstrate flexibility and taking initiatives;
• Excellent communication and interpersonal skills;
• Strong sense of responsibility;
• Capacity to adhere to and to implement procedures;
• Ability to work methodically with demonstrated analytical skills; 

Your profile

• Genuine interest to work in humanitarian aid field;
• Strong interpersonal skills and customer service attitude;
• Strong sense of autonomy and responsibility;
• Good team player.

 We offer a rewarding and enriching work in a humanitarian and international environment, and also:

• Initial training and on-boarding organized
• Opportunity to work and grow in an international working environment in humanitarian sector
• Good working condition and competitive salary with benefits 

Starting date: ASAP or June 2022

HOW TO APPLY

Please submit your CV, along with your motivation letter in English and salary expectations only to the attention of Human Resources Department.

Deadline for applications: 31.05.2022

Only candidates meeting the above-mentioned criteria will be considered and contacted for tests and/or interview. No queries by phone pleaseю