Training Assistant, Kyiv

Position              : Training Assistant

Line Manager    : Training Manager

Country Office    : Ukraine

Work Location    : Kyiv

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. 

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions. 

INSO provides daily support to more than 1000 NGOs operating in 18 of the world’s most insecure countries and has earned a strong reputation for its performance, principles and professionalism.

INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice. 

INSO Ukraine Country Office

INSO has been operational in Ukraine since July 2015 and currently brings together 100 humanitarian organisations operating throughout the country. INSO Ukraine focuses on providing security and access-related information in near to real-time and helps raise awareness of the existing risks and mitigation strategies.

 We are seeking an experienced individual to join our team as INSO Training Assistant (TA) to be based in Kyiv.  This position is open to Ukrainian nationals only.

Job Summary

The Training Assistant will contribute to the planning, organization, delivery, and evaluation of training courses, to assist both national and international NGOs in organizational safety and crisis management, as well as personal risk mitigation and humanitarian access.

The successful candidate will have a strong administrative background in the NGO sector, be outgoing, inquisitive, and detail-oriented, and have significant experience contributing to the deployment of complex training courses. The ideal candidate will above all else share INSO’s commitment to humanitarian principles.

This position, opened to Ukrainian nationals only, reports to the Training Manager and is based in Kyiv with frequent missions to various regions of Ukraine.

Key Responsibilities

Administrative management of the Department

• Ensure internal and external communication (email, phone) of the Training Team on all issues related to administration, logistics, finance, and procurement of training sessions.
• Prepare the training calendar and send invitations.
• Properly store and inventory training supplies and equipment.
• Ensure the follow-up and archiving of the Team’s documentation (soft and hard copies).
• Suggest improvements for efficient administrative management.

Assist in the implementation of training 

• Assist trainers in the preparation of the necessary material for the delivery of the training sessions.
• Contribute to the development of visuals / PowerPoint under the supervision of trainers.
• Assist trainers during the delivery, including the logistical coordination.

Participant Management

• Create signup and evaluation forms using Forms or CustomerVoice.
• Follow up on registrations (compile, organize and track applications).
• Prepare attendance lists.
• Maintain the database of participants.

Quality monitoring of training

• Participate in the collection of information from INSO partners on the quality and impact of training (correction and compilation of pre- and post-tests, implementation, and processing of the online survey two months after each training, collection of testimonials from participants).
• Ensure the compilation and recording of impact and quality data.
• Contribute to the drafting of the session reports.

Mandatory Requirements

• Fluency in Ukrainian and English (written and spoken).
• Graduate-level education in a relevant field or equivalent work experience.
• Excellent computer skills: Microsoft Office including PowerPoint and Excel.
• A minimum of 3 years in administrative or event planning positions.
• Commitment to humanitarian principles and values.
• Ability to excel in a multicultural work environment.

Preferred Characteristics

• Recent experience working on the Ukrainian response, ideally in an NGO administrative role or equivalent - and demonstrable understanding of the context.

Key Personal Competencies

• A good listener
• An effective communicator
• Team player
• Excellent interpersonal skills

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. 

Terms & Conditions:

Official employment contract with a 3-month probationary period with an expected start date asap or 30 May 2022, Gross salary 44,600 UAH.

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. 

How to apply:

Interested persons are requested to send the following to Відправити резюме and ensure to reference ‘Training Assistant’ in the subject line of your email by 29 May 2022

The following documents should be in PDF format and in English:

-  Cover Letter specifying how you meet the mandatory requirements, and your motivation in (2-page maximum). 

- Up to date CV (5-page maximum). Please do not send any additional information (certificates, other writing samples, etc.) and keep the total size of your application under 2MB if possible.

Only shortlisted candidates will be contacted.