Application Support Engineer

We’re looking for an Application Support Engineer to join our team on the full-time basis.
ThingsBoard, Inc. is a US corporation founded in 2016 with RnD center in Kyiv, Ukraine. We are the main contributor and maintainer of ThingsBoard open-source IoT Platform. We deliver and constantly improve scalable, robust and affordable IoT Platform that dramatically reduces time-to-market for life-changing IoT solutions. We also help companies to deliver great IoT products based on ThingsBoard.

Requirements:

• Application installation/upgrade procedures;
• Application support;
• Skill set for L2 application support and SLA management;
• Ability to run SQL/CQL statements to extract data and make config changes on DB as and when required;
• Creating docs in Knowledge Base.

Would be a huge plus:

• Experience with the NoSQL DBs;
• Experience with HTTP(S)/MqTT/TCP/UDP;
• Readiness to work night shifts (in future);
• Any experience with logical chain creation.

We offer:

• Working on an open-source IoT platform that has thousands of installations all over the world and 11000+ stars on GitHub;
• Modern cutting-edge development stack;
• A high-professional team without bureaucracy and management overhead with 13+ years of experience;
• Career growth opportunities and regular salary review;
• Full-time office work with flexible work hours;
• Medical Insurance;
• Free English classes;
• Comfortable office and fridge with free beverages. We have opened a temporary office in Yaremche.