Работал в 7 компаниях 16 лет 11 месяцев
HR, Страхование, Образование, Финансовые услуги
Senior Support Specialist
AWWCOR Inc
HR
5 лет 1 месяц
04.2021 - по настоящее время
- Support for clinical trial studies conducted for pharmaceutical, biotech and medical device companies.
- Responsible for ticketing management and troubleshooting problems arising from ongoing studies.
Tech Specialist
Humana Insurance
Страхование
14 лет 10 месяцев
07.2011 - по настоящее время
- Provide technology support large Medicare Advantage provider
- Manage and provide training for technology deployments
- Technical training seminars
Native English Instructor
DS Global
Образование
8 месяцев
09.2020 - 04.2021
- Corporate English teacher. Students working in Pharma, Agrobusiness, Software development and mining.
English teacher
Golden Staff
HR
1 год 1 месяц
01.2020 - 01.2021
- Developed customized English classes for major gaming software customers.
- Excellent feedback from the students.
- Introduced several card and board games for language acquisition.
Conversational Specialist
Buckeye English
Образование
4 месяца
08.2019 - 11.2019
- Provided business English classes for various IT businesses in Dnipro
- Taught English classes in two language schools on Saturdays for children, adolescents and adults.
- Developed an audio shadowing program to improve language speaking for students.
Technical Support/Training Analyst
LightPort
Финансовые услуги
1 год 1 месяц
01.2010 - 01.2011
- Provided technical support, training and alpha testing for a cloud secure hosting services provider for wealth management financial service provider.
- Position required an in-depth knowledge of customer requirements, best in class training practices and technical training technologies.
- Delivered essential training to strategic customers for best in class secure web hosting services.
IT Project Manager
JP Morgan Chase
Финансовые услуги
1 год
01.2008 - 12.2008
- Directed complex transition process for a portfolio of 30 clients.
- Collaborated with internal specific external needs. Implemented Scope, Time, Communication and Risk management project methodologies.
- Obtained 94% quality assurance rating.
Учился в 2 заведениях
Monmouth University
Business Administration
West Long Branch, New Jersey USA, 1990
Brookdale Community College
Business Administration
Lincroft, New Jersey USA, 1986
Владеет языками
Английский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
TESOL Certification (140 hours)
- Oxford seminars
- Classroom training
- Teaching TOEFL Preparation
CompTIA Network +
Microsoft Certified Professional
James John
James John
english teacher
Киев
полная занятость
Последняя активность 4 года назад