Business operations specialist (Porting)

Infopulse Ukraine is inviting talented professionals to join our project as a Business Operations Specialist (Porting) for our respectable client BICS.

The selected specialist will be responsible for ensuring the smooth execution of the full porting process taking into account different portability regulation depending on the product, origin country and suppliers.

Areas of Responsibility

• Process port-in and port-out requests accurately and in a timely manner
• Validate porting documents
• Liaise with different suppliers to ensure successful implementation of ported numbers
• Communicate on daily basis with customers to guide, update and solve their possible questions during the whole porting process
• Troubleshoot with cross departments for service impacted issues
• Document all porting activities in Salesforce and other BSS systems

Qualifications

• Telecom background will be a plus
• Highly proficient in both spoken and written English, any other language is an asset
• Strong attention to detail
• Proactive, multi-tasking, result-oriented personality
• Excellent communication skills and team-player attitude