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Technical Support, level 3
Віддалена робота
Повна зайнятість
Company: SPRIBE is an IT product company specializing in the development of software, B2B platforms and SAAS services in the iGaming industry
Requirements
- Basic knowledge of Java
- Basic knowledge of SQL
- Experience with Relational Database
- Experience with REST API
- JSON
- Git
- English - Intermediate (writing and verbal communication skills)
Responsibilities
- Investigate and supply analysis to fix application/configuration issues (improper configuration/deny of services etc.)
- troubleshooting of B2B customers issues
- Creating and maintenance integration processes with new customers
- Support customers during the “go live” process
- Respond to customers’ inquiries relating to information, product functionality, and issues
- Assisting in developing support documentation for partners.
Татьяна