German Customer Support Representative
Hello, our future colleague! :) We invite you to become an integral part of the Royal Team! You will not be bored with us :) We will teach everything, we will show everything!
«Global Support Services» — is an international product company that in 5 years has grown into 3 large-scale projects, 5 continents, 6 locales, 20 awards, and nominations! In our team, you can easily speak English, German, Japanese, Turkish!
At the moment we have an open position of Customer Support Representative. (English/German)
Requirements:
•Knowledge of English and German (starting from Upper-Intermediate level) writing/grammar;
•To be a fast learner;
•Have a thick skin;
•To be a multitasking person;
Responsibilities:
•Support and provide customer service via chat, email (NO phone calls, NO sales);
•Handle complaints, provide appropriate solutions;
•Provide valid and complete information by using the right tools;
We create perfect conditions for work:
•A cool team with a family atmosphere;
•Оfficial employment:
•Paid vacation (20 business days);
•Paid sick leave;
•Flexible schedule, which you can combine with a study: 09:00 — 16:00 / 16:00 — 23:00 / 23:00 — 09:00 / 12:00 — 19:00 / 19:00 — 05:00 (at some shifts you can work from home). One-night shift per week;
•Free training;
•No stress atmosphere: sofa, tea, coffee, cookies;
•The modern kitchen will all facilities;
•Fully remote work. After the war — work in the office! Cute new office in the city center (a 5-minute walk from Arsenal metro station);
•Ability to improve yourself and change the position in the dream team;
•The best corporate culture: team building, events, and parties!
If you are ready to be a part of the dream team, don’t hesitate — apply now!
Карина
