Віддалена робота
Customer Support Specialist
Віддалена робота
Повна зайнятість
Бонуси / премії
Медичне страхування
TBO.COM one of the leading global travel distribution platforms. We connect over 100,000 travel buyers across more than 110 countries with millions of travel suppliers globally. Our technology enables travel buyers and suppliers to come together and seamlessly create joyful experiences for travellers all over the world.
From perfect candidate we expect:
- Ability to work under pressure in fast-paced, dynamic environment that is changing accordingly to satisfy our customer’s needs.
- Flexibility to follow any shift pattern.
- Enthusiastic can-do attitude (sometimes you have to walk an extra mile to meet the expectations of our client)
- High degree of communication is a key for this role (verbal and written)
- Fluence in English and Ukrainian. German language will also be a significant advantage so please don’t forget to mention it on your CV!
- Professional, customer focused and friendly manner shown in any task given. - Attention to details and ability to listen with patience.
- Persistence in repetitive tasks. Advanced time managing skills are required as well.
- Mediocre negotiating skills and assertiveness.
- Strong computing literate skills (Microsoft Office, Windows) and knowledge of web portals. (Simple clicking and double-clicking may not be enough for this job unfortunately)
- Ability to work as party of the team in order to meet expected and pre-settled goals.
- Some of the approached problems will require out of box thinking.
What do we offer:
- Contract sign in English with Dubai company (please note that you need to be self-employed in Ukraine for this role, but we will support you on this matter and taxes, it’s not that scary as it sounds)
- 8hrs shifts (we are operating 24/7)
- Competitive salary paid in EUR currency
- Outstanding holiday discounts.
- Many opportunities for personal growth in our multicultural team.
- Perfect workplace to polish your interpersonal skills.
- Medical insurance post-initial period.
You will definitely be appreciated and your experience will be reflected on your Bonus!If all of this sounds alright to you then please apply for this role with your CV written in English as we can’t wait to meet you as well
Яна
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